আপনার অ্যাকাউন্ট মুছুন

1. Send an email to info@netcreative-swas.net.
2. Use the subject: Delete my Love to Learn Sign account.
3. In the email body, include the email address you used to create your Love to Learn Sign account.

We typically process account deletion requests within 7 business days after verifying the request.

• Your authentication account (Firebase Authentication) associated with your email address
• Your user profile stored in our database (e.g., display name, country, hearing status, app preferences, account status/approval)
• Usage counters linked to your account (e.g., video view counters, game session counters)
• Subscription access flags/roles stored in our systems (premium entitlement status)

• Dictionary search analytics: Anonymous search queries (sanitized text, timestamps, categories, result counts) are retained for app improvement purposes. These records are not linked to your account and cannot identify you.
• Aggregated usage statistics: General app usage metrics (e.g., total video views, quiz completions) may be retained in aggregated form for analytics purposes, but these do not contain personally identifiable information.

If you want to remove specific data without deleting your entire account, you can contact us at info@netcreative-swas.net and specify what data you'd like removed.